Support FAQ

Can I take JENIFER education service?

JENNIFER provides OFFLINE/ONLINE education services and sometimes webinar session is also prepared.

By jennifersoft on 2008-10-08 15:05:00 (Hit : 14862)

I worry about overhead problem due to JENNIFER.

Generally, we say JENNIFER consumes less than 5 % of CPU utilization.

By jennifersoft on 2008-10-08 14:57:00 (Hit : 2845)

How can I get the upgrading service?

If you ask version upgrade service for JENNIFER/ECCLUS within one year after purchasing, JenniferSoft and our partner engineers provide FREE upgrading service.

By jennifersoft on 2008-10-08 14:48:00 (Hit : 2792)

What kinds of performance errors does JENNIFER monitor?

JENNIFER classifies more than 40 performance errors occurred in application and system into Critical, Error and Warning types.

By jennifersoft on 2008-10-08 14:46:00 (Hit : 2913)

Can I get the price information of JENNIFER?

The price can be changed based on your system/purchase size. We recommend you to get estimated value from our sales manager.

By jennifersoft on 2008-10-08 14:45:00 (Hit : 3469)

I would like to test your product(Do you have a trial version?).

JenniferSoft gives you an opportunity to experience our enterprise products for 14 days.

By jennifersoft on 2008-10-08 14:28:00 (Hit : 2971)

What operating systems or Java Application Server can I install JENNIFER on?

In order to install the JENNIFER, java application server should be already installed.

By jennifersoft on 2008-10-08 14:26:00 (Hit : 3204)

What is JENNIFER architecture?

JENNIFER is configured with JENNIFER Agent, Server, Client Console and DB.

By jennifersoft on 2008-10-08 14:21:00 (Hit : 2802)

What is APM?

APM aims to diagnose performance problem on enterprise business system and prevent future performance error by monitoring various performance data.

By jennifersoft on 2008-10-08 14:19:00 (Hit : 2854)