Monitor What Matters Most

The success of your business depends on services which it provides, and services continue to grow in complexity as the business processes evolve over time. Initiatives like service-oriented architecture (SOA), outsourcing and regulatory compliance further add to this challenge, making managing service performance all the more critical yet harder to achieve. At the same time, IT is being challenged to prove its value to the business and to communicate that value in terms of business value.

Past solutions for managing service quality and performance have either been from a bottom-up approach, where IT infrastructure such as systems and networks are monitored to make sure that the critical infrastructure that carries transactions is healthy, or from a top-down approach, where business processes are monitored at a high level to determine the health from a business perspective. Both approaches are powerful and contribute to achieving better transaction performance. But ultimately, they are not measuring fully what is most critical to both the business and IT – the actual service transactions…

In today’s web-based business environment, performance and availability of enterprise applications determine the success of business. Even a brief downtime of an application can be costly in terms of customer satisfaction, loss of revenue, and loss of customers. Having a proactive approach to ensure application availability and enhanced application performance is vital for any business that employs web applications as a major part of their business.

This is why many system administrators and performance engineers count on JENNIFER to monitor and manage the performance of their enterprise applications.

JENNIFER ensures the performance and availability of enterprise applications by providing 24×7 application monitoring, real-time problem troubleshooting, fast resolution of performance bottleneck, and more in order to maximize application availability and minimize system downtime.