JenniferSoft’s Application Performance Management (APM) solution, JENNIFER, has been specifically developed to provide a unified management solution for optimization of the WAS servers and related components by applying its methodology to the life-cycle of the targeted infrastructure before the discussed performance problems transpire. JENNIFER is capable of real-time WAS performance monitoring, cause-analysis and resolution recommendation for existing performance issues, application SQL query optimization/tuning, intelligent load-balancing of connection counts and required system resource, system capacity estimation and forecast of future usage quantified with evidentiary data, user customizable menu, intuitive dashboard for accessible display of data, automatic alert system to provide effective status updates to end-user, and business data monitoring for overall business analysis.

1. HIGHLIGHTS

• Real-time J2EE/WAS monitoring
• Intuitive graphical interface
• Effective performance bottleneck analysis
• Application / SQL query trace & tuning
• Isolating bottlenecks on class/method units
• Peak load controlling
• System resources monitoring
• Integrated monitoring across Web,WAS,TP,DB
• Customizable rich formatted reports
• TUXEDO monitoring
• Database performance monitoring
• Business data monitoring
• Quantitative approach to capacity planning
• Customizable monitoring agent adapters
• Configurable dashboard
• User defined configurable menus and views

2. BENEFITS

Jennifer can ensure stability of applied system servers by providing real-time monitoring in all aspects of IT operations in a single unified display. Jennifer can minimize system downtime and provide progressive monitoring through prevention of performance problem, thus ensuring minimized operational risk. Through continual collection and analysis of quantified performance data, Jennifer can assist in allocating sufficient resources to critical systems as preventive measure rather than merely adjusting to rectify already transpired system performance failures. Jennifer can reduce TCO by minimizing system downtime and optimizing usage of system resources.

Minimizing System Downtime When a system performance problem is encountered, Jennifer immediately and speedily determines the root cause and recommends possible solution, thus minimizing system downtime and ensuring operational stability.

Automatic Alert System Through intuitive system monitoring, Jennifer can predict potential system performance issue that may occur in the future and automatically alert system users appropriately to prevent such issues from happening.

Quantified System Performance Data By collecting information such as connection counts, user counts, system resource usage, and other statistical data, Jennifer can provide quantified evidentiary data needed for planning system expansion and application tuning.

Customer Satisfation Jennifersoft provides peerless customer satisfaction by achieving consistent and stable system operational environment by minimizing system downtime, enabling immediate response to system performance problems, and load-balancing to prevent service level deterioration due to sudden flux of system usage.

Integrated Performance Management Services such as WAS system performance monitoring, TUXEDO/CICS and other TP monitoring, system resource and other user defined business data monitoring is available to end users in simple, elegant, integrated dashboard to empower them the collective control over system performance.

Minimizing TCO TCO can be reduced by minimizing system downtime, preventing future performance issues, maximizing system performance via application tuning, and optimizing usage of IT infrastructure and human resources.

3. INTEGRATED IT SERVICES DASHBOARD

Beyond providing application performance data, Jennifer can also provide end-to-end comprehensive monitoring of systems, networks, databases, web application servers, and transaction processing using optional adapters based on proprietary “Adaptable Framework Technology”. Furthermore, Jennifer is capable of monitoring various types of user defined business data needed for overall business analysis and can also provide core infrastructure platform for ITSM (IT Service Management) integrated dashboard and AMS (Application Management System).

INTEGRATED IT SERVICES DASHBOARD

With Jennifer, users can perform comprehensive real-time monitoring of following items depending on the system condition and priority.

• Web servers monitoring
• Visit Users, average response times, and other service related information monitoring
• WAS servers monitoring
• Non-Java applications monitoring
• Oracle database performance monitoring
• System CPU, memory, disk, and network usage monitoring
• Application framework monitoring
• Backend transaction processing monitoring
• Real-time user defined business data monitoring

CUSTOMIZABLE AGENT FRAMEWORK

The concept of Jennifer’s Adaptable Framework is the base architecture in enhancing interfaces with various types of applications and IT infrastructure resources, providing real-time monitoring and assistance to end users.

• Java application API (3rd-party framework integration capable)
• Unix shell scripts (Various shell script-based system monitoring)
• Remote connection via Telnet interface
• User defined SQL queries (Business data monitoring)
• JMX, SNMP supported

ITSM/AMS DASHBOARD INFRASTRUCTURE

Jennifer can extract user defined business data and create customized comprehensive real-time monitoring screens using those business data, as well as insert the data into a database, allowing users to produce periodic reports using base report templates. Jennifer boasts efficient infrastructure solution for building an ITSM dashboard or AMS project used to integrate IT infrastructure resources.

CONFIGURABLE CUSTOM VIEW

Jennifer’s dashboard can be configured by dragging and dropping desirable topic/category into the integrated monitoring screen. The customized dashboard can be saved as a template per user login or user type (i.e. manager, administrator, or team leader).

VARIOUS VISUAL COMPONENTS

Jennifer can create customized dashboards by selecting desirable visual components that are most suited to the monitored data type or user.