JenniferSoft is currently providing customer/technical support service through following channels.

FAQ: Knowledge base with past issues that happened frequently to our existing customers, and the solutions for these issues are posted under FAQ section. We are making progressive effort to populate this site with as much information as possible. Please review this site first if you encounter any technical support related issues.

Q&A: Please use the Q&A site to relay any technical support related questions or concerns to us. Our technical support team frequently checks requests submitted through this site and will strive to respond to the request as soon as possible.

Feedback: After trying Jennifer, if you have any feedback or enhancement requests/suggestions, please submit them through the Feedback site.

Direct Contact: If you would like to speak to a support analyst in person, please contact our support team via phone or email provided below. Currently, JenniferSoft has support offices in USA, Japan, and Korea.

JenniferSoft USA

• 360 Fairview Way Milpitas,  CA 95035
• Silicon Valley Office Tel: (408)946-5508, Fax:(408)946-5509
• http://www.JenniferSoft.com
• Sales or business Inquiry: sales@jennifersoft.com
  Jason W. Hong, Cell: (408)464-8321, jasonh@jennifersoft.com
• Technical Inquiry: tech@jennifersoft.com
  Jason W. Hong, Cell: (408)464-8321, jasonh@jennifersoft.com

JenniferSoft Japan

• 8F SankouBldg,28 Sakamachi, Shinjuku-ku, Tokyo 160-0002, Japan
• 東京都新宿区坂町２８ 三廣ビル８F
• 電話：+81-3-6826-3110, FAX： +81-3-5360-8583
• Email: sales.jp@jennifersoft.com , tech.jp@JenniferSoft.com
• Sales or Business Inquiry: 呉錫煥（オ　スクファン）, Cell: +81-90-3409-5643, oh@jennifersoft.com

JenniferSoft Korea

• StarValley 1104, Gansan-dong 60-11, Geumcheon-gu, Seoul, Korea
• 서울 금천구 가산동 60-11 스타밸리 1104호
• Phone: +82-2-2027-0391 Fax: +82-2-2027-0390
• Email: sales.ko@JenniferSoft.com, tech.ko@JenniferSoft.com
• Sales or Business Inquiry: WonYoung Lee, Cell:+82-10-6239-6498, lwy@jennifersoft.com