Benefit
Application Performance Management (APM) is a component that is required to make the IT services in your organization transparent in terms of cost and usability. Today’s APM solution must not only provide basic system resource monitoring data and business data as the traditional system Management solutions, but it must also be able to use these data effectively in performance troubleshooting as well as business strategy and capacity planning, effectively lowering the TCO (Total Cost of Operation) of the enterprise web system.
Minimized Downtime
- Once performance problem is detected, Jennifer immediately displays the detail transaction information concerning the performance problem for diagnosis and root-cause analysis, and assists in producing the solution, thus minimizing downtime and achieving system/operation stability.
Quantified Evidentiary Data
- By collecting and analyzing various system performance and business data, Jennifer can provide quantified evidentiary data needed for capacity planning, reporting, and allowing effective communication between different departments, thus fostering efficiency and teamwork overall.
Reducing TCO
- JENNIFER reduces Total Cost of Ownership(TCO) in IT environment reducing costs by minimizing system downtime, preventing performance problems, maximizing system performance through tuning, increasing efficiences in IT operations, etc.
Satisfactory Customer Service
- Jennifer improves the overall user-experience for the customers (end-users) by achieving stable operation environment through minimized system downtime, immediate response to system performance issues, and load-balancing to prevent service level deterioration due to sudden flux of system usage.