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Notice & Contact

  • Cooperation between JenniferSoft and Caucho Technology

    • JenniferSoft USA

    360 Fairview Way Milpitas, CA 95035
    Tel : +1-408-946-5508
    Fax : +1-408-946-5509
    sales@jennifersoft.com
    tech@jennifersoft.com

    JenniferSoft Japan

    2F VillaSK Bldg,6-5-8 Sotokanda, Chiyoda-ku, Tokyo, Japan
    Tel :+81-3-5809-1600
    Fax :+81-3-5809-1610
    info.jp@jennifersoft.com

    JenniferSoft Korea

    StarValley 1104, Gasan-dong 60-11, Geumcheon-gu, Seoul, Korea
    Tel :+82-2-2027-0397
    Fax :+82-2-2027-0390
    info.ko@jennifersoft.com
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    Q&A

    I can't monitor daily transactions in X-View.
    [ Name: guest, Date: 08-06-03 09:15:21 ] ( ko en ja )
    Edit | Delete

    Thank you for your service.

    I’m using Jennifer 3.2.1.2. After installing JDK 1.5, I felt the movement of display slowed a little bit. I can’t monitor daily transactions in X-View as well. Even though I can see X-View graph, the screen stops when I expand the time zone through Ctrl+”+” button.

    I would like to know that Jennifer supports above JDK version.

    And how can I solve the problem?
    Here is supportable JDK version by JENNIFER Client (Browser) and JENNIFER Server.
    [ Name: nomin, Date: 08-06-05 18:27:48 ] ( ko en ja )
    Edit | Delete

    I give version information about JDK in Jennifer Server and JRE in JENNIFER Client.

    1. In case of JENNIFER Client(Browser), it supports sun jdk 1.6 and (and ms-jvm).

    In case of sun jdk, max value of heap memory is 64mb. If you have some problem in daliy data search in X-View graph, it might be OutOfMemory. Increase the max value of sun jvm or use.(ms-jvm does not limit Heap memory.) Refer to the client configuration chapter in JENNIFER User’s Manual about setting instruction.

    http://www.jennifersoft.com:8080/man/viewer/DocumentViewer.jsp?id=7a8cf9e9-cbb9-46d1-9a11-ee218c84d26f

    2. In case of JENNIFER Server, it supports from JDK1.4 to 1.6 version.


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