SUPPORT

Notice & Contact

  • Cooperation between JenniferSoft and Caucho Technology

    • JenniferSoft USA

    360 Fairview Way Milpitas, CA 95035
    Tel : +1-408-946-5508
    Fax : +1-408-946-5509
    sales@jennifersoft.com
    tech@jennifersoft.com

    JenniferSoft Japan

    2F VillaSK Bldg,6-5-8 Sotokanda, Chiyoda-ku, Tokyo, Japan
    Tel :+81-3-5809-1600
    Fax :+81-3-5809-1610
    info.jp@jennifersoft.com

    JenniferSoft Korea

    StarValley 1104, Gasan-dong 60-11, Geumcheon-gu, Seoul, Korea
    Tel :+82-2-2027-0397
    Fax :+82-2-2027-0390
    info.ko@jennifersoft.com
    Print

    TechNotes

    When Graph Does Not Appear In Jennifer Dashboard
    [ Name: jennifersoft, Date: 07-06-26 18:06:47 ] ( ko en )

    After installing Jennifer, if the graphs do not show correctly in the dashboard screen, it can be because of one of the following two reasons.

    * If the Jennifer was not installed propertly, only the graph titles will display. Please see the below screenshot.
    In this case, Please follow the instruction under ‘FAQ : When Jennifer installation not done correctly’ to receive technical support.

    • If the graph does not display at all as below example, it is because the client (web brower) is not installed with appropriate VM program. Please see
      [ FAQ : Jennifer Client Installation Tips] for installation and configuration of the JVM applet.

    !
    Filename Title Size
    applet1.jpg applet1 39,512 Bytes
    applet2.jpg applet2 26,227 Bytes
    applet2.jpg applet3 23,415 Bytes
    aa1.jpg aa1 35,520 Bytes
    a2.jpg a2 57,181 Bytes
    a1.jpg a1 71,753 Bytes
    aa2.jpg aa2 39,028 Bytes


    Back | Reply

    Downloads

    Hot news & issues